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Terms & Conditions
Terms & Conditions
Terms for Using GoSimly
These Terms & Conditions explain the rules for purchasing and using GoSimly eSIM services. By placing an order, you agree to these terms.
1. Acceptance of Terms
By accessing GoSimly or purchasing an eSIM plan, you confirm that you have read, understood, and agreed to these Terms & Conditions.
2. eSIM Orders
Customers are responsible for selecting the correct destination, plan, data allowance, validity period, and compatible device before completing an order.
3. Digital Delivery
eSIM details, including the QR activation code and installation instructions, are delivered electronically to the email address provided during checkout.
4. Device Compatibility
Customers must ensure that their device supports eSIM technology and is carrier-unlocked before purchasing or installing an eSIM.
5. eSIM Activation
Activation procedures may vary depending on the device, operating system, destination network, and eSIM plan. Customers should follow the provided installation instructions carefully.
6. Network Services
GoSimly eSIM plans use available partner mobile networks in the supported destination. Network performance may vary due to coverage, congestion, local infrastructure, and other external conditions.
7. Plan Validity
Each eSIM plan has its own validity period and data allowance. Customers should check the plan details before purchase and activate the eSIM according to the applicable plan conditions.
8. Responsible Use
GoSimly services must be used lawfully and responsibly. Customers must not use the service for activities that violate applicable laws, network rules, or third-party rights.
9. Account & Information
Customers are responsible for providing accurate checkout information, including a valid email address required for digital eSIM delivery and service communication.
10. Service Limitations
GoSimly cannot guarantee uninterrupted service where connectivity is affected by network availability, device limitations, local regulations, maintenance, or circumstances beyond reasonable control.
11. Refunds & Cancellations
Refund eligibility and cancellation conditions are governed by the GoSimly Refund Policy. Customers should review the applicable policy before requesting a refund.
12. Changes to These Terms
GoSimly may update these Terms & Conditions when necessary. Updated terms will be published on this page and become effective when posted.
Before You Purchase
Please check your device compatibility, destination, eSIM plan, validity period, and data allowance before completing your order. If you need assistance, our support team is available to help.
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Have a question about your eSIM?
Contact GoSimly for help with orders, installation, activation, and general eSIM information.