Delivery Policy

Fast & Simple eSIM Delivery

GoSimly delivers eSIM products digitally. After a successful payment, your eSIM details and activation instructions are sent electronically to the email address provided during checkout.

Digital delivery with no physical shipping.

Your eSIM is delivered electronically, making it convenient to prepare your mobile data connection before traveling.

1. Complete Your Payment

Complete your order through the available payment options at checkout. Your order will be processed after payment confirmation.

2. Receive Your eSIM

Once your order is confirmed, your eSIM information is delivered electronically to the email address entered during checkout.

3. QR Activation Code

Your delivery may include an eSIM QR code and the information needed to install and activate your selected travel data plan.

4. Installation Guide

Installation instructions are provided to help you add the eSIM to a compatible device and configure your mobile data settings.

5. Check Your Inbox

Please check your primary inbox after completing your purchase. If you do not see the email, check your spam, junk, or promotions folder.

6. Correct Email Address

Customers are responsible for providing a valid email address. Incorrect email information may prevent successful digital delivery.

7. Delivery Time

Most orders are processed and delivered electronically after payment confirmation. Processing time may vary in certain circumstances.

8. Delayed Delivery

If your eSIM email does not arrive after payment confirmation, please contact GoSimly support with your order details so we can assist you.

9. Device Compatibility

Before installation, make sure your device supports eSIM technology and is carrier-unlocked. Compatibility should be verified before purchasing an eSIM plan.

10. Travel Activation

You can prepare and install your eSIM before traveling. The exact activation process and timing depend on the selected eSIM plan and destination network.

11. Digital Product

GoSimly eSIM products are delivered digitally. No physical SIM card or physical package is shipped to the customer.

12. Delivery Support

If you experience an issue receiving your eSIM, our support team can help verify your order and provide guidance on the next steps.

Digital Delivery

From Checkout to Connection

Your GoSimly eSIM is delivered through a simple digital process.

Order

Select your destination and eSIM plan.

Payment

Complete your purchase securely.

Email

Receive your eSIM details and QR code.

Activate

Install and activate your eSIM on a compatible device.

Important Delivery Information

Please provide an accurate email address during checkout and keep access to your inbox. Review your destination, eSIM plan, validity, and device compatibility before installation.

Need help?

Did not receive your eSIM?

Contact GoSimly support with your order details and we will help you check your digital delivery.

Contact Support